Michelle has been a committed employee of Arrow Collaborative Services since 2002 and part of the Regional Procurement team since early 2013. Within that time, she has coordinated quality assurance and compliance programs, maintained the Regional Procurement QMS to ISO9001 Standards, audited internal and external organisations against Australian standards and legislation, developed and coordinated training programs, delivered training and undertaken assessment. She has a Bachelor of Arts (Communication Studies), Diploma of Quality Auditing, Diploma of Management, Diploma of Local Government, a Certificate IV in Training and Assessment and a Certificate IV in Project Management Practice and is a member of the Institute of Internal Auditors Australia.